Office Assistant

Central MN Council on Aging

Assist and support Senior LinkAge Line® staff with administrative tasks

  • Assist with copying handouts
  • Assemble manuals and mail packets
  • Answer phone and retrieve messages
  • Organize and maintain publications

These are required of all volunteers:
  • Submit documentation of client work as required by CMCOA 
  • Maintain regular contact with Volunteer Coordinator 
  • Abide by agency’s non-conflict of interest, confidentiality, and other policies

  • Onboarding at the CMCOA office
  • Ongoing trainings and supervision with the possibility of shadow support visits
  • Attend initial eighteen hour training to become certified as a State Health Insurance Program (SHIP) Counselor (Only required if performing Medicare Health Insurance Counseling)
  • Quarterly SHIP Update training required for SHIP Counselors, all volunteers are encouraged to participate
  • Participate in additional training provided by the MN DHS

Volunteer opportunities vary and are available on weekdays, weekends and some evenings across the 14 county region served by the CMCOA.  Settings include partner sites, community agencies and occasionally consumers’ homes.

  • Interest in and commitment to helping beneficiaries and their caregivers learn more about Medicare and health insurance matters
  • Sensitivity to the needs of older adults, person with disabilities, and other diverse populations
  • Ability to provide own transportation to/from client homes, counseling sites, and training locations (need to provide proof of insurance and copy of drivers license)
  • Successful completion of personal reference and criminal background checks
  • Ability to work independently and make appropriate decisions as required
  • Effective communication skills

  • An opportunity to share your knowledge with individuals who truly appreciate it
  • Ongoing support and education
  • Develop new skills through ongoing training
  • Volunteer liability insurance
  • Mileage and expense reimbursement
Who We Are
Central Minnesota Council on Aging (CMCOA) is a non-profit organization designated by the Minnesota Board on Aging (MBA) as the area agency on aging for the 14-county Central Minnesota region.  In partnership with public and private organizations, CMCOA helps older adults age successfully by building community capacity, advocating for aging issues, maximizing service effectiveness, and linking people with information.
What We Do
Where volunteer opportunities are available: Elk River | Big Lake | Becker | Zimmerman | Princeton | Clear Lake | St. Cloud | Otsego
Volunteers are required to: Perform a Background Check | Attend an Orientation | Complete an Application | Complete Special Training
Special training: For those interested in health insurance counseling, there is additional training. Everyone is expected to complete privacy training.
  • Sentence to Serve/Community Service volunteers accepted: NO
  • One time volunteers accepted: NO
  • Age Restrictions: 18+
  • Covid Requirements: NO
  • Valid Drivers License: NO
You Can Help!
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Thank you for your interest! We will reach out when there are specific openings available.