Owner Surrender Coordinator
Summary: The Owner Surrender Coordinator is responsible for working with local families who need to surrender their animal to Ruff Start Rescue. The OS Coordinator works through the entire process of bringing an animal into the rescue. Beginning with collecting information from the surrenderer (images, vet records), networking the animal in the private RSR Animals Needing Fosters Page, and getting foster commitment. You also may be asked for help coordinating the transfer of the animal into the rescue as well. Once the animal is with their foster, add them to the website and notify vetting and intake of the new addition.
Time Commitment: You are required to take at least 2 new owner surrender applications weekly
- Logging into email, facebook and RescueGroups daily
- Review owner surrender applications and look for red flags
- Lining up fosters for the animals that are chosen to come into rescue
- Sending owner surrender agreements
- Once the animal is with the foster, perform an intake on the animal by adding to the website and sending out an announcement email to intake, vetting and the FM involved
- Qualifications: Must be 18+ Reliable access to the internet Proficiency using Gmail and Google Drive preferred Ability to work courteously and cooperatively with all members of RSR and the public Ability to take initiative and work with minimal supervision and direction at times Ability to show compassion and empathize with owner surrenders and shelter/veterinary staff Demonstrate affection for animals and concern for their welfare Understanding of all animals that might be placed within RSR and knowing when we cannot help and when we can Familiarity with animals, knowledge of animal behavior, and experience working with animal welfare programs is preferred
Who We Are
Ruff Start Rescue is a foster-based 501(c)(3) nonprofit companion animal rescue that primarily serves communities throughout the state of Minnesota, as well as states in the south with severe pet overpopulation. We rescue stray, neglected, abandoned, and surrendered dogs and cats as well as ferrets, guinea pigs, rabbits, and other critters. Most of our work is accomplished by a complex network of volunteers, fosters, and supporters, all of whom come together to save thousands of animals each year.
What We Do
Our vision is simple: We strive for a world where every companion animal has a safe and loving home and their family has the knowledge and resources needed to give them the life they deserve.
Because of this, we’ve made it our mission to do whatever we can to make that a reality for animals and their people who are in need every single day. We help animals in a variety of situations, including those surrendered, found stray, humanely trapped, and more.
However, because we don’t have a shelter, we can only take new animals in when we have a vacant foster home willing and able to take the animal in. This commitment sometimes severely limits the number of animals we are able to take in at one time as well as the kind of animals that are eligible to enter our care.
You Can Help!
Thank you for your interest! We will reach out when there are specific openings available.